Privacy + Terms
Terms & Conditions
1. Introduction
Welcome to TTR Performance. By accessing our website and utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Services Offered
TTR Performance provides personal training and sports performance programs. Detailed descriptions of each program are available on our website and through our scheduling platform, Pike13.
3. Membership and Payment
- Auto-Renewing Memberships: All monthly auto-renewing programs require a 30-day notice via email for cancellation.
- Pricing: Program pricing is available in-house and online at ttrperformance.pike13.com.
- Billing: Payments are processed securely through Stripe in U.S. Dollars (USD).
4. Cancellation and Refund Policy
- Cancellations: Clients must provide a 30-day notice via email to cancel any auto-renewing membership.
- Refunds: Refund policies are outlined in the specific program terms and conditions available on each Pike13 program listing.
5. Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy, detailing how we collect, use, and safeguard your information, is available below.
6. Limitation of Liability
TTR Performance is not liable for any injuries or damages resulting from participation in our programs. Clients engage in activities at their own risk.
7. Amendments
We reserve the right to modify these terms at any time. Changes will be posted on our website, and it is the client’s responsibility to review them periodically.
8. Contact Information
For any questions or concerns regarding these terms, please contact us at:
- Email: taylor@ttrfp.com
- Phone: (856) 874-9700
Privacy Policy
Effective Date: 04/03/2025
TTR Performance (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect personal information when you:
- Sign up for a program or membership
- Schedule sessions
- Contact us through forms, phone, or email
- Access our Pike13 scheduling portal
This information may include your:
- Name, phone number, email address
- Billing information (processed securely via Stripe)
- Health and fitness history (when provided by you)
2. How We Use Your Information
We use your information to:
- Manage your training or membership experience
- Process payments and communicate important updates
- Customize and improve your services
- Comply with legal or financial obligations
We will never sell your personal information to third parties.
3. Sharing with Third Parties
We only share your information with trusted providers that help us run our business, including:
- Pike13 (client portal and scheduling)
- Stripe (payment processing)
These platforms have their own privacy and data protection policies.
4. Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorized access. All payment transactions are processed via encrypted, PCI-compliant systems.
5. Your Rights & Choices
You have the right to:
- Access or update your information
- Request deletion of your information
- Opt out of non-essential communications
To make a request, contact us at taylor@ttrfp.com.
6. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted here with a revised “Effective Date.”
